At Certified, we are dedicated to delivering premium clothing that meets the highest standards of quality. In our commitment to your satisfaction, we do not accept returns unless the item arrives damaged. We take pride in the craftsmanship and materials used in every Certified garment, ensuring a level of excellence that we confidently stand behind.
For exchanges, we offer a three-day window from the date your parcel is received. If you encounter sizing issues or receive a product that doesn't meet your expectations, please contact our customer service within three days of receiving your order. We are delighted to assist you in exchanging the item for the correct size or an alternative style, provided the original item is in its original condition, unworn, and with all tags attached.
Please note that the cost of shipping for exchanges is the responsibility of the customer.
We appreciate your understanding of our exchange policy as we strive to provide you with a seamless and rewarding shopping experience. Should you have any questions or require assistance, please reach out to our customer service team.
Thank you for choosing Certified
